Due to unexpected circumstances, our current ATM vendor has gone out of business. As a result, all TENCU-branded ATMs will not be replenished with cash until a new ATM vendor is found. We anticipate the search process for the new ATM vendor to take up to 60 days to complete.
While we work diligently to resolve this matter, we encourage you to take advantage of alternative options for your ATM needs:
- You have access to over 30,000 Surcharge-free ATMs Nationwide with our CO-OP Network
- You can use your debit card for purchases and ask for cash back.
- For account inquiries, transfers, loan payments, and bill payments, you can access your account through online banking or our mobile app.
We are committed to restoring full ATM functionality as quickly as possible and will notify you as soon as the service is back online.
For immediate assistance, call Member Services at 1-844-468-3628, connect with a representative through Video Banking, or use the 'Start a Video Call' link on our website.